SHALALA Learn Terms of Use

These terms apply to SHALALA Learn courses delivered through Thinkific. They reproduce the learning-related sections of the SHALALA Terms of Use.

Last updated: October 17, 2026

Course seller and contact

The seller of SHALALA Learn courses is Peter Shalala, CPA, CA, trading as SHALALA. For course support, email [email protected].

SHALALA Learn

SHALALA Learn provides professional education, including JUDGMENT, TESTED. Accounting & Finance Edition. Cases and characters are educational scenarios. Course material supports learning and does not provide advice on a particular client, employer or transaction.

Course purchases and access

Review the product description and checkout before purchasing. A purchase of Module 1 is for that module only unless the product expressly states otherwise. It does not automatically include the other modules in the four-module program. Modules 1–4 are available individually and as the complete program. The product description and checkout identify the modules included in your purchase.

Delivery and payment details

The current individual-module and bundle offers are one-time purchases. Base prices are set in Canadian dollars (CAD). Thinkific also offers local-currency payment where available. Review the currency, total amount and any taxes shown at checkout before confirming payment.

Courses are delivered online in English through Thinkific, with video lessons, downloadable learning resources, assessment and reflection. You need an internet connection, a supported web browser and the ability to view videos and PDF files. Access is provided through your Thinkific account after payment is confirmed and enrollment is created. Contact [email protected] if access does not appear.

Course access and refunds

For new Module 1 purchases from October 9, 2026, access lasts 365 days from purchase and enrollment. Download available learning resources and your completion certificate while you have access, and retain them for your records. This is a one-time purchase, not a subscription. Access does not renew automatically.

Under the current offers, individually purchased Modules 2, 3 and 4 and the complete four-module bundle have no scheduled access expiry. The 365-day limit above applies to an individual Module 1 purchase, not to Module 1 accessed through the current bundle. Existing purchasers retain the access conditions offered when they bought.

For an individual module or the complete four-module bundle, you may request a full change-of-mind refund within 14 calendar days of purchase if none of the paid teaching lessons, assessments or reflections included in that purchase have been started. Visiting the sales page or account dashboard does not count as starting. For a bundle purchase, starting any included module means the bundle has been started. This condition does not restrict statutory cancellation rights or remedies. Email [email protected] with your purchase email and order details. Do not include payment-card information. Course access ends when a refund is processed. Refunds are returned through the original payment method, with posting time depending on the payment provider.

If purchased content cannot be provided, we will work to restore access or offer a refund. Contact us promptly about access or delivery problems. The change-of-mind policy does not limit remedies for defective or undelivered services or any rights that cannot lawfully be excluded.

Your statutory rights: The change-of-mind policy is additional to any cancellation rights and remedies that apply by law. Starting a lesson, opening a download or agreeing to these terms does not by itself remove a statutory right to cancel. We do not treat acceptance of these terms as consent to waive such a right. Contact [email protected] to exercise a cancellation right or report a problem with the content or its delivery.

Canada: Where provincial or territorial consumer law gives you a cancellation or refund right, including for missing required information, non-delivery or a qualifying course contract, we honour that right and any required refund deadline. The 14-day and not-started conditions for our voluntary offer do not restrict those rights.

Australia: Where the Australian Consumer Law applies, your purchase comes with consumer guarantees that cannot be excluded. For a major failure, you may choose the cancellation, refund, replacement or price-reduction remedy available under that law. For a problem that can be remedied, we will provide the required remedy without charge and within a reasonable time. Rights to compensation for reasonably foreseeable loss also remain available.

New Zealand: Where the Consumer Guarantees Act applies, you may require a failure to be remedied within a reasonable time. If a service failure cannot be remedied, is substantial, or we refuse or fail to remedy it within a reasonable time, you may cancel and seek the refund available under the Act. The amount may reflect the value of services properly provided. Rights to recover eligible costs and loss remain available.

Requests under a statutory right are not subject to our voluntary 14-day window or not-started condition. We provide statutory remedies within the legal deadline that applies. We will not require you to accept course credit instead of a monetary refund where the law entitles you to your money back. Contact [email protected] with your purchase details and the problem or cancellation notice. You may also give notice by any other method permitted by applicable law; you do not have to use our optional form.

Changes to our voluntary purchase conditions apply prospectively. Existing learners retain the access and purchase conditions offered when they bought their course. Review each other module or bundle offer for its stated access and purchase conditions.

You may use the following cancellation form, but do not have to:
To Peter Shalala, trading as SHALALA, [email protected].
I give notice that I cancel my contract for the following course or bundle:
Course or bundle:
Ordered on:
Name:
Address:
Date:
Signature (only if sent on paper):

Assessment, completion and CPD

Follow the completion requirements stated in your enrolled module, including the assessment and reflection. Thinkific records course progress and assessment results. Certificates of completion are provided following successful completion under the stated requirements. A completion certificate is evidence of learning, not a professional designation or regulatory approval.

Your professional body determines whether learning qualifies for CPD or CPE, which category applies, and what evidence and reporting are required. No acceptance by a professional body is guaranteed. Retain your completion documentation and check the rules that apply to you.

Learning accounts and materials

Keep your login details private and use your own account. Do not share paid course access, copy or distribute course materials, or resell them without permission. You may retain materials expressly provided for download for your own learning and completion records. Respect third-party rights and do not submit confidential employer or client information in assessments or reflections.

Course delivery and checkout use Thinkific and its associated services. Their applicable platform terms and privacy notices also apply. If you experience an access problem or an error in completion documentation, contact us in writing so we can review it.

Privacy

Our Privacy Policy explains how we handle learner accounts, purchase records, assessments, completion records and optional program updates.

Questions

For questions about these terms or course access, email [email protected].